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Capability Directory

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Conducting performance evaluations and managing performance management

Conducting performance evaluations and managing performance management


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Conducting performance evaluations and managing performance management involves assessing employee performance, providing feedback and coaching, and developing strategies to improve performance and achieve business objectives. In our professional experience, we’ve found that this includes developing and administering performance management policies and programs, setting performance goals and expectations, providing ongoing feedback and coaching, conducting performance evaluations, and developing and implementing performance improvement plans. It also involves analyzing data to measure the effectiveness of these programs and continuously improving them to enhance employee performance and productivity.

Beginner competence definition

At the beginner level, conducting performance evaluations and managing performance involves understanding the basic principles of performance management and the company’s policies and programs. They should be able to participate in setting performance goals and expectations, providing feedback and coaching to employees, and assisting with conducting performance evaluations. Beginners should also be able to communicate effectively with employees and follow established protocols and procedures.

Intermediate competence definition

At the intermediate level, our experience has shown us that conducting performance evaluations and managing performance management involves a deeper understanding of performance management strategies and their application to the company’s needs. Intermediate-level professionals should be able to lead efforts to develop and administer performance management policies and programs that align with the company’s overall business goals and values. They should be able to set performance goals and expectations, provide ongoing feedback and coaching to employees, and conduct comprehensive performance evaluations. Intermediate individuals should also be able to analyze data to measure the effectiveness of these programs and recommend improvements to enhance employee performance and productivity.

Advanced competence definition

At the advanced level, conducting performance evaluations and managing performance management involves a comprehensive understanding of performance management strategies and their application in complex, global organizations. Advanced-level professionals should be able to design and implement performance management programs that promote a culture of accountability and high performance, align with the company’s overall business goals and values, and comply with legal and ethical standards. They can use advanced techniques such as data analytics and behavioral economics to identify areas where performance can be improved and develop solutions to address these issues. Advanced professionals will have strong leadership skills, with the ability to inspire and motivate teams to achieve performance management goals and drive continuous improvement throughout the organization.

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