Continuous learning Empathy Initiative Documentation skills Physical stamina Cultural competence Critical thinking Conflict resolution Resilience Safety awareness Decision-making Multitasking Teamwork Attention to detail Technical proficiency Time management Adaptability Problem-solving Customer service Communication skills

Managing and creating customer communications Managing and creating employee communications Managing and creating crisis communications Managing and creating public relations Managing and creating branding and identity Managing and creating digital communications Managing and creating marketing communications Managing and creating executive communications Managing and organizing events such as press conferences and product launches Managing and creating content for various communications channels Managing media relations and pitching to journalists Developing and implementing a communications strategy Managing and creating corporate reputation Managing and creating corporate identity Managing and creating internal communications Managing and creating media training Managing and creating public affairs Managing and creating media monitoring and analysis Managing and creating issues and crisis management Managing and creating speechwriting Managing and creating reputation management Managing and creating thought leadership Managing and creating corporate storytelling Managing and creating influencer relations Managing and creating brand journalism Managing and creating corporate communications Managing and creating corporate social responsibility Managing and creating social media and online communications Managing and creating advertising and promotion Managing and creating investor relations

Creativity Negotiation and mediation Executive presence Ethical leadership Change leadership Reputation management Business acumen Strategic thinking and planning Leadership development Team building and development Change management Political acumen Stakeholder management Systems thinking Innovation and creativity Coaching and mentoring Resilience Cultural intelligence Emotional intelligence Visionary leadership Organizational structure Project management Staff engagement and culture Fiscal management Legislative impacts External perception management Strategic delivery Change management & integration Demonstrate accountability Prioritization Deliver results Influence & negotiate Collaboration Value DE&I Manage self Act with integrity Resilience & courage Openness to criticism Persuasion Resourcefulness Leadership Adaptability Conflict management Decision-making Stress management Critical thinking Time management Teamwork Problem-solving Communication Current asset transformation New asset creation Organizational culture

Facility management Operations technology and automation Data analysis and reporting Risk management Change management Capacity planning and forecasting Compliance and regulatory management Cost control and budgeting Process improvement and optimization Project management and coordination Lean and Six Sigma methodologies Manufacturing process management Logistics and transportation management Maintenance and equipment management Quality control and assurance Production planning and scheduling Inventory management Supply chain management Operations strategy and planning Operational reconfiguration Operational responsiveness Operational cooperation Operational customization Operational innovation Operational improvement

Managing customer success with product feedback and feature requests Managing customer success with product usage and value realization Managing customer success with product adoption Managing customer success plans and roadmaps Managing customer success metrics and reporting Managing customer retention and loyalty programs Managing customer engagement and communication Managing customer escalations and complaints Managing customer service level agreements (SLAs) Managing customer feedback and complaints Managing customer data and analytics Managing customer account management and billing Managing customer upselling and cross-selling Managing customer retention and renewal Managing customer onboarding and training Managing customer service and support tickets Providing customer support and assistance Identifying and addressing customer needs and concerns Building and maintaining relationships with key customers Greater customer relationships Increased customer satisfaction

Developing and managing the company’s crisis management and continuity plan Developing and managing the company’s technology strategy Developing and managing the company’s process and efficiency strategy Developing and managing the company’s organizational structure and design Developing and managing the company’s sustainability strategy Developing and managing the company’s international expansion strategy Developing and managing the company’s digital strategy Developing and managing the company’s talent and human resources strategy Developing and managing the company’s innovation and product development strategy Developing and managing the company’s strategic budget and resource allocation Managing and tracking the company’s performance against strategic goals Developing and managing the company’s brand and reputation Developing and managing the company’s strategic communications Developing and managing the company’s competitive positioning Identifying and mitigating risks to the company’s strategic goals Developing and implementing mergers and acquisitions plans Creating and managing strategic partnerships Conducting market research and analysis Identifying new business opportunities and markets Developing and implementing corporate strategy

Managing and maintaining IT data center and IT colocation Managing and maintaining IT infrastructure and IT operations Managing and maintaining IT software development and IT programming Managing and maintaining IT compliance and IT regulatory requirements Managing and maintaining IT disaster recovery and IT business continuity Managing and maintaining IT monitoring and IT logging Managing and maintaining IT Web and IT email services Managing and maintaining IT Encryption and IT VPN Managing and maintaining IT DNS and IT DHCP Managing and maintaining IT security and IT firewalls Managing and maintaining IT storage and IT backup Managing and maintaining IT load balancing and IT failover Managing and maintaining IT networking and IT routing Managing and maintaining IT virtualization and IT cloud Managing and maintaining IT mobile device management and BYOD Managing and maintaining IT user access and IT identity management Managing and maintaining IT cost optimization and IT budgeting Managing and maintaining IT monitoring and IT alerting Managing and maintaining IT automation and IT scripting Managing and maintaining IT compliance and IT audit Managing and maintaining IT operations and IT infrastructure Managing and maintaining IT service continuity and IT disaster recovery Managing and maintaining IT documentation and IT knowledge management Managing and maintaining IT configuration management and IT change management Managing and maintaining IT capacity planning and scalability Managing and maintaining IT performance monitoring and reporting Managing and maintaining IT service desk and helpdesk Managing and maintaining IT procurement and IT asset management Managing and maintaining IT project management Managing and maintaining IT vendor management Managing and maintaining IT governance Managing and maintaining IT security and compliance Managing and maintaining IT service management and ITIL process Managing and maintaining backup and disaster recovery systems Managing and maintaining cloud-based services and infrastructure Managing and maintaining databases and data storage Managing and maintaining telecommunication systems Managing and maintaining network infrastructure and security Managing and maintaining computer hardware and software systems Business analytics Shared services

Risk management Employee development Performance management Identifing and managing project risks Conflict resolution Negotiation Innovation Change management Project management Team management Financial management Delegation Time management Decision-making Problem-solving Change & innovation Optimize work outcomes Inspire direction & purpose Manage & develop capability Communication Leadership Strategic thinking and planning Reputation Defined knowledge Labor mix/manpower Improved team culture

Managing and implementing production logistics and supply chain management software Managing and implementing production quality control and assurance software Managing and implementing production lean manufacturing and Six Sigma software Managing and implementing production data collection and analysis software Managing and implementing production process improvement and optimization software Managing and implementing production automation and robotics software Managing and implementing production maintenance and repairs software Managing and implementing production training and development software Managing and implementing production safety and compliance software Managing and implementing production cost control and budgeting software Managing and implementing production inventory and materials management software Managing and implementing production planning and scheduling software Managing and implementing production standards and certifications Managing and implementing production documentation and record keeping Managing and implementing production outsourcing and third-party manufacturing Managing and implementing production scaling up and mass production Managing and implementing production rapid prototyping and small scale production Managing and implementing production energy management and conservation Managing and implementing production environmental and sustainability Managing and implementing production waste reduction and recycling Managing and implementing production yield and throughput optimization Managing and implementing production capacity planning and scalability Managing and implementing production logistics and supply chain management Managing and implementing production quality control and assurance Managing and implementing production lean manufacturing and Six Sigma Managing and implementing production automation and robotics Managing and implementing production data collection and analysis Managing and implementing production process improvement and optimization Managing and implementing production maintenance and repairs Managing and implementing production training and development Managing and implementing production safety and compliance Managing and implementing production cost control and budgeting Managing and implementing production inventory and materials management Managing and implementing production planning and scheduling Managing and supervising production personnel Managing and coordinating production with other departments Managing and monitoring production quality and efficiency Managing and maintaining production equipment and machinery Managing and scheduling production runs Managing and overseeing production processes Low-cost manufacturing plant locations Quality product manufacturing Increased delivery speed Low production costs High product quality Higher quality of menu items

International marketing and localization Marketing analytics and data analysis Product pricing strategy Marketing automation Affiliate marketing Influencer marketing Search engine optimization (SEO) and search engine marketing (SEM) Content marketing Customer relationship management (CRM) Market segmentation and targeting Marketing strategy and planning Channel management, including distribution and sales Marketing budget and financial management Event planning and management Digital marketing, including social media and email marketing Public relations and communication Advertising and promotions Product development and management Brand management Market research and analysis Brand enhancement Larger marketing budget Improved marketing strategies

Digital leadership Digital entrepreneurship Digital innovation Digital problem-solving Digital content creation Digital communication Digital security Digital access Digital fluency Digital literacy