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Building Capability

How a One-Time Internal Course Helps Build Organisational Capability

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A one-time classroom-based internal course is a type of instructor-led training that delivers learning material through lectures, discussions and presentations, usually to a group. Material can be on skills, knowledge or processes—anything that can build organisational capability. 

Why is classroom-based teaching good for building organisational capability? 

Classroom-based learning tends to favour teaching groups of people, making it easier to teach organisational capabilities: The processes, procedures, knowledge, skills and systems that help your workforce deliver on business strategy. Training a group all at once is faster (and cheaper) than training employees individually. 

In group learning, participants can work together as well as receive feedback from their instructor to explore new concepts and material. The collaborative nature supports team-building and problem-solving, while also allowing individuals to ask questions of the instructor to gain a deeper understanding. 

What are the challenges of one-time internal courses when building organisational capability? 

Internal courses are the best way to ensure an alignment between your organisational capability and company strategy. But one-time courses pose a unique challenge. 

Consider this: You attend a training course, you do the material, you pass with flying colours, and then you go back and carry on with your work and forget about the material you learned. Eventually, you forget what you covered in your training altogether, because you haven’t been spending time reviewing the material. 

This is a challenge when it comes to building organisation capability, because it means you aren’t actually building capability at all. To combat this, all you need to do is to shift the focus away from the one-off nature of training and instead look to the long-term. 

Another challenge is the group-wide nature of classroom-based internal courses. Yes, we said the group-work was good for building collaborative skills. As valuable as that is, sometimes it can be hard to help the individuals in the group when they need it. 

What is the impact of not building organisational capability with one-time classroom-based learning? 

When it comes to building organisational capability, internal classroom-based training is essential. Why? Because without it, you’re not actually building organisational capability. 

The key aspect of classroom-based training is that it’s delivered to a group of employees. If you forgo the classroom setting for individual instructor-led training, you’ll just be wasting money and time, and time is precious in the ever-changing world of organisational capability. 

One-time internal training also provides real-time feedback as well as a chance to experience, not just theorise. Without it, employees won’t have the practice needed to understand and master your organisational capabilities. Applying such a lack of knowledge to their work stunts business performance as well as their personal and professional growth.

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