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Succession Planning

How to Get Senior Leadership Team Development Right (And Why Most Organisations Get It Wrong)

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Leadership teams are an interesting concept. As a collection of high-achieving, hardworking and highly influential employees, they aren’t naturally given to working in harmony. 

Often, it’s because organisations don’t offer the resources or environment in which those teams can thrive. Getting leadership team development right, let alone providing it at all, is key to keeping your organisation strategically aligned and successfully performing.  

So, how do you get it right? How can you avoid ineffective leadership team development? To answer these questions, we have to start at the beginning and discuss why your executive bench is important, and the factors tripping them up.  

Contents

What is leadership team development? 

Let’s start by defining the leadership team, shall we?

The leadership team is typically a group of senior leaders or executives who act as the strategic think tank for an organisation, with the CEO leading the charge. They are responsible for collectively setting and executing strategy, as well as amplifying culture. 

Leadership team development focuses on enhancing team collaboration and the effectiveness of your designated executive team.  

Leadership training vs leadership team development 

These are two similar but ultimately different processes. 

We pioneered the performance learning management system (PLMS) to help organisations create impact players out of their leaders. It’s the only solution designed to guide learners to master the capabilities (aka skills, knowledge, behaviours, tools, and processes) of their roles. Performance-oriented learning gives you tangible evidence of behaviour change and impact, transforming your organisation into a high performer in market.

Infographic of three statistics proving the impact of leadership teams with complementary (not homogenous) capabilities

Why do senior leadership teams fail?

At their core, leadership teams fail because of prevailing poor behaviours. Most executives and senior leaders have climbed through the ranks of a functional silo, and are used to defending their parcel of organisational turf. Looking at broad strategic issues over individual interests is a leap that is too big for many to make unguided.  

An insular approach to leadership in your organisation can manifest as some detrimental behaviours in the executive team. 

The impacts of misaligned leadership teams

It’s in the question: Misalignment. Leaders, executive team aside, are stewards of strategy. They’re also the critical touch point between strategy ideation and execution, translating business speak into employee tasks. In layman’s terms, leaders amplify positive and negative ways of work.  

That means that any cracks in their dynamic will be recreated down the line in the organisation. 67% of strategic initiatives fail because of long-term effects like: 

How to ensure effective leadership team development

There is a flawed perception that if you have a visionary CEO, the cohesion of your leadership levels is not as necessary as ensuring those leaders are perpetuating the CEO’s vision through their respective functions. 

But you can’t just label a group of leaders a team and expect results. Harvard Business Review research suggests that undisciplined language around the leadership team leads to undisciplined action—aka, performance issues. 

That is, in order to achieve their full performance potential, you need to have a disciplined understanding of what team performance should look like. Which brings us to leadership team development. 

Build the case for an executive team 

Creating effective leadership teams requires the right conditions. That includes getting buy-in from team members, for which there needs to be adequate reason for their participation. 

Consider this step like building a business case or purpose. You need something, usually a future results-based goal, around which your senior team can organise themselves in order to disentangle themselves from their individual responsibilities. 

Organisational challenges will be at the heart of this, both internal and external. These are initiatives that only the executive team can address. That’s challenges (or opportunities) like: 

Consistently assess leadership alignment 

…With each other and with strategic direction. Where we looked at the bigger picture with your environmental scan, now’s the time to do a pulse check.  

Don’t assume that senior team leaders share a common understanding of organisational goals and how to execute them. Instead, utilise the potential gaps as a starting point for training and team building. 

Kick-off meetings, individual interviews or surveys are good to ask questions like: 

The idea is pinpoint where individual team members stand and, where differences emerge, collectively realign them on performance goals.  

Remember that the main goal of any leadership team development is to become a high-performing team. It can easy to focus on technical output—but when it comes to developing successful teams, you need to instigate behavioural change.  

Infographic showing the three elements of effective leadership team performance

Utilise external training providers 

Given time, an offsite team building course can be helpful. But it’s not always viable or impactful in terms of achieving behavioural improvements.  

Facilitators and coaches are great impartial resources for ongoing team development. Say the team meets every other week to discuss priorities—a facilitator could be engaged to attend every session and act as moderator. They also help to minimise external intrusions on the team’s directives.  

The main point is that any training they undertake is team-based so leaders can: 

Why leadership team development fails 

Many organisations (and third party training providers) may try to force a traditional team building approach on leaders. Forming, storming, norming is considered a world-class process—it’s even used in the military—but the sheer time commitment needed for it does not lend itself to the time-precious workload of senior leaders. 

Along the same vein, team effectiveness at the top generally can’t be assessed in the same ways as it as for a team of individual contributors. Training needs to be more direct, generally in the flow of the team’s real-world work.  

It’s also important to put assessment into the hands of each team member. While the leadership team is accountable to their CEO through output and their development is co-owned by HR and/or L&D, self-assessment is key for managing behavioural change. A systematic culture of enablement at the top is only way to affect real change, since it’ll cascade through their direct reports too.  

Key takeaways 

Lip service is often paid to the importance of leadership teams, with a lack of effort in creating truly effective teams at the top. 

At the heart of effective leadership team development is a cultural shift to support the behaviours and dynamics you need in a top team.  

The process doesn’t involve as much creative thinking as you might believe. Stick to some guiding principles: Don’t build a team just for the sake it, be sure to consistently align them on a core purpose, and give them the space and resources to learn as they go.  

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