Managing and maintaining cloud-based services and infrastructure

Managing and maintaining cloud-based services and infrastructure is the capability of ensuring the smooth operation of a business’s cloud-based IT infrastructure. From our experience, it involves managing all aspects of cloud-based services, such as Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS). This includes the management of hardware and software components of the system, ensuring data security, and monitoring system performance.

Beginner competence definition

Individuals at a beginner level are able to perform basic tasks such as setting up and configuring cloud-based services, monitoring system performance, and troubleshooting common issues. They also have a basic understanding of cloud computing technologies and are able to communicate effectively with users to help them solve problems.

Intermediate competence definition

At an intermediate level, professionals have a deeper understanding of cloud-based services and infrastructure. They can design and implement more complex cloud-based systems, such as configuring and optimizing cloud-based databases, managing cloud-based storage solutions, and deploying cloud-based applications. They are also able to manage and monitor cloud-based security measures, such as access control, encryption, and authentication.

Advanced competence definition

Advanced-level professionals have an expert-level understanding of cloud-based services and infrastructure. They should be able to design and implement large-scale cloud-based systems and manage system performance, capacity, and scalability. They can also manage cloud-based disaster recovery and business continuity solutions, and optimize cloud-based cost and resource allocation. Additionally, they have strong project management skills and are able to lead teams of IT professionals to achieve business objectives related to cloud-based services and infrastructure. Their knowledge of cloud industry trends enables them to recommend new technologies and services that can improve business operations.