Managing and implementing quality management in quality management system certification

This capability refers to the ability of a business to manage and implement a quality management system (QMS) in order to achieve certification of the system in accordance with industry standards and regulations. It involves ensuring that the QMS is effectively designed, implemented, and maintained in order to meet the requirements of the relevant certification standard.

Beginner competence definition

A beginner-level professional understands the basic principles and requirements of QMS certification standards, such as ISO 9001. They can work with a team to gather data and evidence required for certification, and assist with the implementation of the QMS. They follow established procedures for documentation and record-keeping related to the QMS, and can assist with basic quality management tasks such as conducting internal audits.

Intermediate competence definition

Intermediate-level professionals can lead the implementation of the QMS in accordance with certification standards, and manage the process of obtaining certification. They can interpret and apply the requirements of the certification standard, and identify and manage risks related to QMS certification. They can also manage the documentation and record-keeping related to the QMS, and provide training and guidance to other employees on quality management principles and practices.

Advanced competence definition

Advanced-level professionals can provide strategic direction for the implementation and ongoing management of the QMS to achieve and maintain certification. They can develop and implement continuous improvement initiatives to enhance the QMS, and evaluate the effectiveness of the QMS in achieving business objectives. They can manage the entire certification process, including the selection of the certification body and management of the audit process. They can also provide guidance and mentorship to other quality management professionals in the organization.